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FAQ & answers
Is my account and payment information safe?
Yes, the PayOne service, offered in association with CheckFree, uses SSL (secure sockets layer), which ensures that your connection and information are secure from outside inspection. The system also uses 128-bit encryption to make your information unreadable as it passes through the Internet.
What is the maximum amount of Balance Transfer I can request?
You may write the Check(s) or request a Balance Transfer for any amount, but the total amount, including any Balance Transfer fees, must be less than your available credit limit.
Will I earn rewards for credit card Check(s) or Balance Transfer?
No, credit card, check (s), and Balance Transfer are not eligible for rewards.
When will my Balance Transfer post to my account?
It may take 7-10 business days for Balance Transfer(s) requested via Internet Banking to post. Please continue to pay other lenders, until you confirm the balance on that account has been paid.